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24/7 Emergency

When an emergency happens,
FXtive Group is there.

Property emergencies don’t only happen during office hours. We provide a dedicated 24-hour, 365-day emergency call-out service, ensuring properties, residents and clients have access to reliable support whenever an urgent issue arises.

NON-URGENT ENQUIRY
01425 657555
24/7 Emergency call-out

One call. One team.
24 / 7 support.

Property emergencies don’t only happen during office hours. Our designated 24-hour call centre operates throughout evenings, weekends and bank holidays, so emergency calls are answered promptly and the right trade is dispatched.

We respond to

01425 657555

Water leaks and burst pipes

01

Heating and hot water failures

04

Storm and weather-related damage

07

Drainage and plumbing emergencies

02

Building and structural damage

05

7 Emergency temporary repairs

08

Electrical faults and loss of power

03

Doors, locks and security issues

06

Other urgent property maintenance issues

09

Your property never stops · Neither do we
Availability

24 hours, 7 days, 365 days

Call centre

Designated, out-of-hours

Covers

Evenings, weekends, bank holidays

Contact

By phone — not a form

Our call centre

Answered promptly,
any hour of the day.

  • Our designated call centre operates 24 hours a day, ensuring emergency calls are answered and dealt with promptly — including evenings, weekends and bank holidays.
00:00
06:00
12:00
18:00
24/7
365 DAYS
The service

One call.
One team.
24/7 support.

From major water leaks and electrical faults to heating failures, drainage problems and building damage, our team provides one point of contact for emergency property maintenance — day or night.
Our designated 24-hour call centre operates throughout evenings, weekends and bank holidays, ensuring emergency calls are answered promptly and the appropriate response can be coordinated. Once an emergency is reported, the issue is assessed and the relevant trade or specialist is dispatched depending on the nature and severity of the incident.

Our service goes beyond simply taking an emergency call. We can coordinate the response from the initial report and emergency attendance through to temporary repairs, specialist works and permanent reinstatement where required.
  • Availability
  • 24 hours, 7 days, 365 days
  • Call centre
  • Designated, out-of-hours
  • Covers
  • Evenings, weekends, bank holidays
  • Contact
  • By phone — not a form
What we respond to

One reliable
point of contact,
whatever the issue.

  • Our out-of-hours service covers all aspects of emergency property maintenance, with the appropriate trades coordinated and dispatched depending on the nature of the incident.
Water leaks and burst pipes
Drainage and plumbing emergencies
Heating and hot water failures
Water leaks and burst pipes
Building and structural damage
Doors, locks and security issues
Storm and weather-related damage
Emergency temporary repairs
Other urgent property maintenance issues

Whatever the incident, FXtive Group provides one reliable point of contact.

What happens

What happens
when you call.

.

.

.

.

01

The call is answered

High pressure jetting or mechanical clearance, so the property is usable again the same visit wherever possible.

02

Assessed and dispatched

The issue is assessed and the relevant trade or specialist is dispatched depending on the nature and severity of the incident.

03

Contained and made safe

Emergency attendance and temporary repairs, so urgent damage is contained wherever possible.

04

Through to permanent repair

We coordinate specialist works and permanent reinstatement where required, rather than leaving the job at the temporary fix.
Coverage

Where we
operate.

  • FXtive Group operates a dedicated 24-hour, 365-day emergency call-out service across London and the south of England.
  • Base
  • Fordingbridge, Hampshire
  • Availability
  • 24 hours a day, 7 days a week, 365 days a year
  • London
  • Wiltshire
  • West Sussex
  • Somerset
  • Hampshire
  • Surrey
  • East Sussex
  • Dorset
  • Berkshire
  • Kent
Related services

Often needed
alongside.

06

Drains

Clearing blocked drains, investigating the underlying cause, and repairing to prevent recurrence.

03

Leak Detection

Non-destructive investigation that locates the source before anything is opened up

05

Maintenance

Tailor made building and maintenance packages to suit both public and private sectors.

Need reliable
24/7 cover
for your properties?

Whether you manage a single development or a large property portfolio, FXtive Group can provide dependable out-of-hours support for your residents and properties.
START AN ENQUIRY
01425 657555S