Insurance Works

From initial assessment
to full reinstatement.

A complete end-to-end insurance repair and reinstatement service, managing property damage from the initial investigation and documentation through to repair, reconstruction and final completion.

Service

Insurance repair & reinstatement

Contact

One point, claim to completion

Evidence

3D & 360° property scanning

Scope

Assessment through to reconstruction

Service

Insurance repair & reinstatement

Contact

One point, claim to completion

Evidence

3D & 360° property scanning

Scope

Assessment through to reconstruction

The claim, end to end

Down, then back
to pre-loss condition.

Damage takes a property below the line it started on. The work is getting it back — assessed, recorded, restored and reinstated.

The service

Down, then back
to pre-loss condition.

Whether dealing with water damage, fire damage or a major and complex claim, we provide one experienced point of contact throughout the process, coordinating the necessary investigations, specialists and trades required to move the property from damage to reinstatement.

Our insurance works service brings investigation, documentation, damage mitigation and repair together under one coordinated service.

By bringing these services together, FXtive Group can manage the complete process without the need for clients to coordinate multiple contractors independently.

Service

Insurance repair & reinstatement

Contact

One point, claim to completion

Evidence

3D & 360° property scanning

Scope

Assessment through to reconstruction

The claims journey

Down, then back
to pre-loss condition.

Seven stages, one team. The evidence captured on day one is the same evidence the reinstatement is priced against.

01
02
03
04
05
06
07

Assess

Inspect the property and establish the nature and visible extent of the damage.

Investigate

Use specialist surveys, leak detection or moisture assessment where required.

Document

Create a clear record using reports, photography, video and 3D/360° scanning.

Mitigate

Stabilise affected areas and carry out drying or restoration measures where needed.

Repair

Coordinate the necessary building works, specialists and trades.

Reinstate

Restore finishes, fixtures and affected areas to the agreed specification.

Complete

Finish, document and hand over the reinstated property.

3D & 360° property scanning

A clear record of the property.

A clear understanding of the damage is essential before repair works begin. Detailed assessments supported by photographic and video evidence, specialist investigations and 3D and 360° scanning give all parties greater visibility throughout the claim.

Who we work with

What we cover

Complete repair and reinstatement.

Investigation, documentation, damage mitigation and repair, brought together under one coordinated service.

01

3D & 360° property scanning

02

Reporting, photographic and video evidence

03

Insurance liaison

04

Leak detection and specialist surveys

05

Drying and restoration

06

Water and fire damage repairs

07

Major and complex claims

08

Smart repairs

09

Reconstruction and full reinstatement

Documented every step

DigiProp

Complete repair and reinstatement.

Our independent reporting, photographic and video evidence, together with our 360° scanning capabilities, provide a detailed record of the damage and works required — helping all parties clearly understand the claim.

Common questions

Asked often
enough to answer here.

What does the assessment involve?

Detailed property assessments supported by photographic and video evidence, specialist investigations and 3D and 360° scanning. This provides a comprehensive record of the property, helping to establish the extent of the damage and the works required while giving all parties greater visibility throughout the claim.

Can you handle damage that is not immediately visible?

Yes. Water can affect flooring, walls, ceilings, electrical installations and the wider building fabric, while fire incidents may result in smoke, heat and water damage across multiple areas. We can coordinate leak detection, moisture assessments and specialist surveys to identify the cause and extent of damage before reinstatement begins.

Do you carry out the reinstatement as well as the investigation?

Yes. Our wider construction capabilities allow us to take a project beyond the initial insurance investigation and through to a fully completed property — building and structural repairs, plastering and decoration, plumbing and electrical works, carpentry, kitchens and bathrooms, flooring and full internal reconstruction.

Related services

Often needed
alongside.

01

Leak Detection

Non-destructive investigation that locates the source before anything is opened up.

02

Drains

Clearing blocked drains, investigating the underlying cause, and repairing to prevent recurrence.

03

Maintenance

Tailor made building and maintenance packages to suit both public and private sectors.

Documented every step

DigiProp

Need support with an insurance repair project?

Speak to FXtive Group about your requirements and how we can support the process from initial assessment through to completion.