24/7 Emergency

Cover on site
while it is put right.

Trained wardens patrolling residential blocks around the clock while a fire safety defect is remediated — so residents can stay in their homes.
The service

An interim measure, run properly.

When a fire safety defect means a block can no longer rely on stay put, a waking watch keeps the building occupied and safe while the defect is remediated. It is an interim measure, and it should be run as one — with a clear end date rather than an open-ended cost.
Our wardens patrol communal areas on a defined route and frequency, check that escape routes and fire doors remain clear and serviceable, and raise the alarm and manage evacuation if they need to.
Every patrol is logged. Those logs matter twice: they demonstrate compliance to the fire service and the insurer, and they give the freeholder or managing agent something concrete to show residents who are, understandably, paying close attention.
Service

Property maintenance

Availability

24 / 7 cover

Basis

Interim, until remediation completes

Reporting

Logged patrols and incidents

What we cover

What the
cover includes.

01
On-site patrolling wardens
02
Simultaneous evacuation support
03
Communal area fire checks

04

Incident logging & reporting

05

Resident liaison
06
Interim measures during remediation
Related services

Often needed
alongside.

01

Maintenance

Tailor made building and maintenance packages to suit both public and private sectors.

07

Cyclical Planning

Planned maintenance programmes — budgeted, scheduled and evidenced across a portfolio.

04

24/7 Emergency

A dedicated 24-hour call centre and coordinated response, every day of the year.

Need cover
in place quickly?

Talk to us about waking watch provision and how quickly it can be mobilised for your block.